Returns & Exchange Policy

We offer returns and exchanges under very specific conditions.

In Case of Defects in the Product Delivered

If something is wrong with the product you ordered,

you can choose from:

Replacement
Store credit
Refund

You can do this within 3 days of delivery.

To process this, we will need the product back in original packaging with all accessories as they were delivered to you. We will arrange pickup for this.

Please also record and share a video of the product in the state you received it along with your complaints with the product.

In Case you Receive a Damaged Product

If you receive the wrong item or it has arrived damaged, we offer:

Replacement
Store credit
Refund

You can do this within 24 hours of delivery. We need this to happen quickly as shipping issues are best investigated when the delivery is recent.

To process this, we will need an unboxing video showing the sealed package, tamper-proof packaging, and the contents inside. Do also share photos of the product you received.